Shipping policy

# Shipping Policy

Last Updated: 11 August 2026

Thank you for shopping with A S Furniture. This Shipping Policy explains how we process, dispatch, and deliver furniture orders placed on asfurniture.in.

## 1. Order Processing Time

- Orders are processed within [2–4 business days] of order confirmation and payment realization.
- Custom-made, made-to-order, or personalized furniture items may require an additional 1–2 weeks for manufacturing before dispatch. The estimated production time will be mentioned on the product page.
- Orders are not processed on Sundays and public holidays.

## 2. Delivery Timelines

- Standard delivery: [7–15 business days]  from dispatch, depending on your location.
- Metro cities: [5–10 business days] 
- Non-metro / remote areas: [10–20 business days] 
- Large or bulky items (sofas, beds, wardrobes, dining sets, tables, and cabinets) may take longer due to specialized freight handling.
- Delivery timelines are estimates and not guaranteed; delays may occur due to weather, courier/freight disruptions, regional restrictions, or force majeure events.

## 3. Shipping Charges

- Shipping charges (if any) are calculated at checkout based on product weight, dimensions, and delivery location.
- We offer free shipping on orders above ₹20,000, unless stated otherwise on the product page.
- Remote or difficult-to-access locations may incur additional freight charges, which will be communicated before dispatch.

## 4. Serviceable Locations

- We currently ship across [India / specific states and cities — list if limited].
- Please enter your PIN code on the product page or at checkout to check serviceability.
- Some remote or restricted areas may not be serviceable for large furniture items due to logistics limitations.

## 5. Delivery Type

- Standard (Doorstep) Delivery: Item is delivered to the entrance of your building/society.
- Assembly: [Basic assembly is included / Assembly service available at additional cost / Self-assembly required with instructions provided].

## 6. Order Tracking

- Once your order is dispatched, you will receive a confirmation email/SMS with tracking details.
- You can also track your order status by logging into your account or contacting us at asfurniture129@gmail.com.

## 7. Delivery Attempts & Failed Delivery

- Our courier/logistics partner will make [2–3] delivery attempts.
- Please ensure someone is available to receive bulky furniture items, as they typically require signature confirmation.
- If delivery fails due to an incorrect address or unavailability of the recipient, additional re-delivery charges may apply.

## 8. Inspection & Damage in Transit

- Please inspect the package/item at the time of delivery before signing the delivery receipt, where possible.
- In case of visible damage, please note it on the delivery receipt and share photos/videos with us at asfurniture129@gmail.com within [48 hours] of delivery.
- Claims for transit damage reported after [48 hours] may not be eligible for replacement — please refer to our Refund & Return Policy for full details.

## 9. Change of Delivery Address

- Address changes are possible only before the order is dispatched. Once shipped, address changes cannot be guaranteed.
- Please contact us as soon as possible at asfurniture129@gmail.com or +91-9664819415 to request a change.

## 10. Delays

While we strive to meet estimated delivery timelines, A S Furniture shall not be liable for delays caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, courier disruptions, or regulatory restrictions.

## 11. Contact Us

For any shipping-related questions, reach out to us at:
- Email: asfurniture129@gmail.com
- Phone:  +91-9664819415
- Hours:  [Mon–Sat, 10 AM – 6 PM]